How to order via the website
We hope you find the online ordering process straightforward but if you should have any queries, please call us and we will be happy to help.
The process for ordering online is as follows:
- Browse or search and add your selected products to the basket
- Proceed to checkout, completing or confirming your details
- Account holders will be required to enter a purchase order number or reference
- Select your payment method and submit your order
- You will receive an order confirmation by email
- Your order will be despatched within 5 working days and you will be sent an email to let you know that your order is on its way.
- Your order will be shipped, tracked and delivered by our courier or by Royal Mail
Please Note: Our minimum order value is £30 (exc VAT & postage)
Schools and Colleges
- If you are an existing account holder, you can log into your account at any time before checkout. You will be sent an invoice and payment details with your delivery. You will have 30 days from the delivery of your order in which to pay.
- If you would like to set up a credit account, you will need to register your details and then call us on 0370 240 3565 so that we can activate your account. We will try to activate your account immediately so that you can then go on to complete your order. If you complete your order without getting your account activated, you will only be given the option to pay by card or via paypal.
Private individuals
If you are a private individual, you will be given the option of paying by Paypal or by credit card (via Paypal).
Other ways to order:
- By email orders@autopresseducation.co.uk
- By phone: 0370 240 3565
- By fax: 01933 419722
- By Post: Autopress Education Ltd, Eagle Avenue, Desborough, NN14 2WD
Delivery Information
We are pleased to offer free delivery on all orders over £100* to the following areas.
Orders less than £100* are charged a rate of £5.75
| UP TO £100* | £100 AND OVER* | |
|---|---|---|
| UK Mainland | £5.75 | Free |
| Scottish Highands | £5.75 | Free |
| Scottish Islands | £5.75 | Free |
| Isle of Man & Channel Islands | £5.75 | Free |
| Isle of Wight | £5.75 | Free |
The following delivery charges apply to other areas:
| UP TO £100* | £100 AND OVER* | |
|---|---|---|
| Northern Ireland | £12.75 | £7.75 |
| Rep. of Ireland | £15.00 | £9.75 |
*order value excluding VAT and shipping
Exceptions
The above rates allows for all items being packed into one large box with a weight up to 30kg. This is suitable for almost all orders but should your order fall outside this, we will always contact you before we despatch the item/s to obtain your approval of any additional delivery charge before we proceed with your order.
Please note: Bead bars (Product code BB00), are not available for delivery to the Channel Islands or the Isle of Man
Timescale
We aim to despatch orders within 5 days but at busy times this can take slightly longer. Once despatched, orders are sent on a next day courier service (UK mainland).
Smaller orders will be sent via Royal Mail.
Please note, most of our deliveries will need to be signed for. If the delivery is attempted a card will be left and you will need to make arrangements for redelivery or to collect from the depot.
Items out of stock
If any items within your order are out of stock at the time of ordering, we will hold your order for up to 10 working days so that you receive your complete order in one shipment. If an item is out of stock longer, we will part ship your order. Items which are out of stock will be sent at no extra delivery charge as soon as they become available.